AWS Cloud Engineer - Windows

Peraton is seeking an AWS Cloud Engineer to join our team of qualified, diverse individuals. The ideal candidate will become part of Peraton’s Department of Homeland Security (DHS) Datacenter Consolidation and Cloud Optimization (DCCO) program providing Tier 3 support to the DHS Homeland Advanced Recognition Technology (HART) biometric system.  The Tier 3 team maintains the HART infrastructure by installing and configuring system software and hardware, monitoring system performance, resolving customer tickets within JIRA and supporting system incident troubleshooting calls.  Tier 3 members closely interact with the government customer to achieve system objectives, provide ticket updates, and system status updates.  Tier 3 members are expected to be on-call for a week at a time approximately 4 – 6 times a year.  This role is entirely telework based with core hours between 9 am – 3 pm (EST) Monday – Friday; applicant must reside and perform all work within the United States.   

Day to Day Roles and Responsibilities:

• Help develop, document, communicate, and enforce a network technology policy.  

• Be responsible for the installation and configuration of new software and hardware, including the server network, devices, and firewalls.   

• Be responsible for monitoring system performance, IT system operations and storage utilization.  

• Plan for necessary hardware or software upgrades to support system growth.  

• Manage user accounts and assets and assign and update security permissions on the network according to security policy.  

• Provide support with escalated help desk requests.  

• Perform typical system administrator activities.  

• Review systems performance logs to identify anomalies and troubleshoot issues.  

• Identify root cause and documenting troubleshooting steps to resolution.  

• Support active directory/LDAP, certificate services, network communications, and group policy and security compliance.  

• Provide Tier III support (problem/incident management).  

• Work independently and in team settings to achieve key project/program objectives and deliverables.  

• Provide on-call support for a week at a time: approximately 4 – 6 weeks per year.

Basic Qualifications:

• High School diploma and 6 years of experience.
• U.S. citizenship and the ability to obtain/maintain a U.S. government agency level clearance (the DHS EOD, which you must have prior to starting). 
• 5 years of Information Technology experience. 
• Experience administering Windows systems in a cloud environment 
• Experience with AWS

Preferred Qualifications:

• Cloud systems administration experience (AWS certifications highly preferred)

• Experience with system administration using CyberArk

• Expertise in Red Hat Enterprise Linux (RHEL), Windows, and other open-source technologies

• Familiarity with OpenShift, Splunk, Ansible Automation Platform, Jenkins, and JFrog toolsets

Program Technologies:

• AWS GovCloud (AWS Console)

• RedHat OpenShift

• Ansible and Docker containers

• Ansible Automation Platform

• Aurora AWS (PostgreSQL) database

• GitLab and Jenkins pipeline

• CyberArk

• Splunk

• SonarQube

• Jenkins