Experienced DHS Review Specialist

Peraton is seeking to fill a critical role for an Experienced Review Specialist. 

This position is 100% remote.

In this role the Reviewer will be responsible for the following:

• Reviews federal background investigations cases utilizing a computer reporting system.
• Reviews the case to ensure it is complete and meets customer requirements.
• Submits the case to the customer for final review.
• Communicates with field staff regarding any case issues.
• May assist with quality audits and on the job training/mentoring for new employees.
• Maintains knowledge and familiarity with relevant terminology, policies and procedures of the procedures as outlined by the contract/customer.
• Assists the field investigations unit in reworking deficient cases.
• Uses the Internet to research addresses and phone numbers.
• Reviews reports of investigation for contract compliance.
• May complete rebuttals on deficient notices to try to get the deficient rating overturned.
• Identifies and tracks common trends for reopens and communicates trends to management.
• Assists in identifying information that needs to be discussed with customer for clarification.
• Works closely with Field Managers, Contract Liaisons and Field Investigators to complete cases to client specifications and timeliness parameters.
• Provides clarification to the field staff concerning deficient notifications.
• Under general supervision, capable of performing all jobs including the most complex.
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.
• Work is checked since errors may cause delay or expense.
• May assist and train less experienced personnel.

Required:

• US Citizenship
• Current Tier 5 SSBI favorably adjudicated clearance
• Experience reviewing Federal Background Investigative cases 
• 1+ years of experience reviewing cases to ensure it is complete and meets customer requirements.
• 1+ years of experience communicating with field staff regarding case issues
• High School and 2-4 years general work experience
• Intermediate typing and computer skills
• Intermediate to advanced Microsoft Office skills (Word, Excel, Outlook)
• Ability to exercise good judgement and make independent decisions.
• Ability to interact with a variety of individuals and personalities professionally and effectively
• Maintain high level of confidentiality ethics and integrity
• Must be dependable, highly responsible and have exceptional customer services skills
• Demonstrated ability to work effectively and efficiently in a fast paced, changing environment with limited supervision
• Proficient writing and communication skills    
• Sit for long periods of time
• Lift and move up to 25 pounds
• Must have excellent organizational, scheduling and prioritizing skills
• Must be able to problem solve and trouble shoot issues with team and scheduling

 Preferred:

• Bachelor’s Degree
• Accurate and efficient typing capabilities (40+ WPM recommended) and ability to work within multiple computer programs concurrently

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