SITEC - Information Technology Specialist - Camp Lemonnier, Djibouti

Peraton requires Information Technology (IT) Specialists to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3.  This position is located at Camp Lemonnier, Djibouti (SOCAF). 

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

The IT Specialist is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, network, and AV equipment.

Duties include but are not limited to:

• Supporting the installation, tuning, testing, operating, monitoring, upgrading, patching, break/fix, defense, and management of LAN and WAN routing and switching infrastructure hardware and software
• Providing LAN and WAN services including planning, designing, engineering, installing, configuring, operating, monitoring, maintaining, defending, troubleshooting, upgrading and repairing LAN and WAN infrastructure and hardware
• Supporting messaging services including email, chat, and VTC sessions on behalf of end users to ensure proper operation
• Troubleshooting, analyzing, and isolating the root cause of IT infrastructure or service incidents, return impacted system to operations, and recording detailed resolutions in the ITSRM tool
• Planning, installing, configuring, operating, maintaining, defending, managing, repairing, and updating the VTC and VoIP endpoints including performing software updates, account management, and conference scheduling assistance
• Scheduling, coordinating, and administering multiple simultaneous VTCs
• Recommending upgrades to VTC systems at least annually and incorporate approved upgrades when acquired by the Government
• Installing, configuring and maintaining desktop and laptop PCs, and peripherals, such as multi-function printers and VoIP endpoints
• Support account management, PKI management, residual vulnerability patching, and software installation requests on TS enclave

Required Qualifications:

• Minimum of 12 years with AS/AA; 10 years with BS/BA; 8 years with MS/MA; 5 years with PhD; 14 years of experience with H.S.
• DoD TS/SCI clearance is required for this role
• DoD 8570.01-M IAT II certification
• CCNA Certification
• Significant experience in troubleshooting campus area network infrastructure, specifically in an 802.1x environment and with leveraging Cisco ISE
• Demonstrated experience in configuring, loading, and troubleshooting ViaSat HAIPE network encryption devices, such as KG-255x
• Demonstrated experience in configuring network devices to be compliant with DISA STIGs and resolving deviations identified in vulnerability scans
• Must be flexible with scheduling, able to work nights/weekends, holidays as needed
• Complete and clear fitness for duty evaluation and maintain fitness for duty and complete an evaluation annually
• Attend and clear CONUS Replacement Center (CRC)

Desired Qualifications:

• CCNP Certification

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