Workflow Manager

Responsibilities:

Primary duties will include:

• Support the DoD-Defense Industrial Base (DIB) Collaborative Information Sharing Environment (DCISE) as a Workflow Manager (WFM).
• Monitor DCISE inbox and respond as needed.
• Answer phones and customer hotline and respond as needed.
• Disseminate all cyber products to partners and stakeholders.

• Monitor internal portal for questions and comments and respond as needed.
• Monitor JIRA for various tasks and tickets and respond as needed.
• Assist with assigning tasks, setting timelines for tasks, and ensuring completion of tasks.
• Primary Malware Analysis Coordinator (MAC) for our customer; which includes coordinating collection of malware samples with internal and external partners.

Qualifications:

• Associates degree and 7+ years of experience; OR Bachelor’s degree and 5+ years of experience; OR Master’s Degree and 3+ years of experience. Or 0 years with PhD. However, four (4) years of additional relevant experience or specialized training will be considered in lieu of a Bachelor’s degree.

Requirements:

• Excellent verbal and written communication skills required.
• Self-motivated individual with acute attention to detail.
• Initially required to be on-site daily until fully trained, and then at least three days per week; with additional days as need in support of operations.
• Secret security clearance (TS/SCI preferred).
• Ability to multitask.
• Strong organization skills.
• Experience with Department of Defense Cyber Operations.
• Inquisitive mind – continuously learning, growing, and honing your craft!