SITEC - VTC Technician - Hurlburt Field, FL
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Clearance:
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About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Program Overview
About The Role
Peraton requires a VTC Technician to support the Special Operations Command Information Technology Enterprise Contract (SITEC) – 3.
This position is located at Hurlburt Field, FL.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
The VTC Technician plays a pivotal role within our IT support team, providing VTC support in line with the SIE OPORD.
Roles and Responsibilities:
- Installs, configures, manages, maintains, operates, and defends common area VTC equipment, including day-to-day setup, scheduling, and monitoring.
- Schedules, coordinates, and administers multiple simultaneous VTC sessions.
- Provides dedicated support to VTCs attended by VIPs.
- Recommend upgrades to VTC systems.
- Provides version control and provisioning via a Cisco Unified Communications Manager (CUCM) for VTC CODECs.
- Installs flat panel displays, room based VTC endpoints, projectors, and A/V equipment.
- Troubleshoots and resolves issues down to the equipment level (black box).
- Manages, maintains, and posts a daily MSL and shift change procedures.
- Schedules, configures, and connects users to DISA GVS and DVS conferences.
- Trains designated personnel on the operation of VTC equipment.
Qualifications
Qualifications:
- Min 6 years with HS Diploma, 4 years with AS/AA degree, or 2 years with BS/BA.
- Active DoD TS/SCI clearance.
- DoDD 8570.01-M IAT II.
- A minimum of 1 year related experience as a VTC Technician.
- Demonstrated ability to communicate well both orally and in writing.
SCA / Union / Intern Rate or Range
Details
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
