Federation/Integration Engineer/UI

We are seeking an experienced Federation/Integration Engineer/UI to design, build, and maintain secure integrations between the Identity and Access Management (IAM) platform and key enterprise systems, including ID.me, ServiceNow, and the ELK Stack.

This role is ideal for a hands-on engineer with expertise in APIs, identity federation, middleware development, and observability who thrives in a mission-driven federal environment. You will design, develop, and support critical integrations that enable identity verification, automated service management, and real-time monitoring for millions of users.

Why Join Us?

You'll play a key role in modernizing federal identity services and building secure integrations that support mission-critical systems used by millions of Americans. This position offers the opportunity to work at the intersection of identity security, enterprise integration, automation, and observability within a high-impact federal program.

What You'll Do

• Design and maintain secure integrations with ID.me using OIDC, OAuth 2.0, SAML 2.0, JWT, and PKCE
• Develop and support ServiceNow integrations using Scripted REST APIs, Flow Designer, Integration Hub, Import Sets, and MID Servers
• Build REST APIs, middleware services, and data transformation workflows
• Configure and maintain ELK Stack pipelines, dashboards, monitoring, and alerting
• Create secure, scalable data exchanges between IAM, ServiceNow, and observability platforms
• Troubleshoot complex cross-system integration issues and production incidents
• Develop technical documentation, architecture diagrams, and operational runbooks
• Collaborate with security, engineering, architecture, and product teams in an Agile environment

Required Qualifications:

• Bachelor’s degree and 5 years of experience or 9 years with a Highschool degree
• 5 years of experience in integration engineering, API development, or middleware development
• 2+ years of experience with IAM or identity platforms such as ID.me, Okta, ForgeRock, or Ping Identity
• Experience developing ServiceNow integrations and workflows
• Hands-on experience configuring and maintaining ELK Stack (Elasticsearch, Logstash, Kibana) pipelines and dashboards 
• Strong knowledge of REST APIs, JSON/XML, web services, and API security
• Experience with SIEM platforms (Splunk, Microsoft Sentinel) and their integration with ELK-based pipelines 
• Strong UI/Usability experience
• Experience with OIDC, OAuth 2.0, SAML 2.0, JWT, and federated identity architectures
• Proficiency in Python, JavaScript/Node.js, Java, PowerShell, or Shell scripting
• Familiarity with NIST, FISMA, FedRAMP, and federal security compliance frameworks
• Must be a US Citizen
• Must be able to obtain and maintain the required agency clearance

Preferred Qualifications:

• ServiceNow, Elastic, Security+, CISSP, or cloud certifications
• Experience with MuleSoft, Dell Boomi, Workato, or other iPaaS platforms
• Knowledge of AWS GovCloud or Azure Government
• Experience with CI/CD, DevSecOps, and Zero Trust architectures
• Prior support of federal IAM, cybersecurity, or ITSM programs