Manager, Quality Assurance Process Analysis

NASA’s Sounding Rocket Operations Contract (NSROC) is a sub-orbital space flight program located at NASA’s Wallops Flight Facility (WFF), a part of NASA’s Goddard Space Flight Center (GSFC). NSROC provides suborbital launch vehicles, payload development and field operations support to NASA’s Science Mission Directorate. The program enables the collection of Earth, Heliophysics and Astrophysics science.

The Sr. Manager, Safety & Quality Assurance is a member of the NSROC (NASA’s Sounding Rocket Operations Contract NSROC) IV Senior Management Team and reports directly to the Program Manager. They lead the Safety & Quality Assurance organization, which is comprised of Safety and Quality Engineers, Configuration Management, Quality Control and the WSMR (White Sands Missile Range) remote S&MA staff.

Responsibilities of the position:

• Manage the performance of six to eight direct reports.
• Establish program-level policies, procedures, quality metrics, and cross-functional standards for the S&QA and organization.
• Lead the NSROC organization to consistently achieve NASA mission success metrics in a high-tempo environment.
• Manage the S&QA financial budget, ensuring best-value for the government and consistent cash-flow.
• Serve on the RMB (Risk Management Board).
• Support responses to government task orders and solicitations with cost estimates and technical proposals.
• Prepare and present reports and briefing to program and customer management.
• Ensure program maintains ISO-9001 certification status through continual improvement and supporting internal and external audits.
• Chair of the Material Review Board, dispositioning Non-Conformances.
• Apply root cause analysis to support studies and anomaly investigations.
• Provide auditing support to the internal ISO and occupational safety audit program. 

• Will support Sounding Rocket mission hazardous operations as a NASA Certified Operational Safety Specialist (OSS).
• Ensures that quality control procedures adequately evaluate products.
• Determines if current methods and techniques result in meeting reliability standards or require modification.
• Develops, modifies, applies and maintains quality evaluation and control systems and protocols for processing materials into partially finished or finished materials product.
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.
• Designs and analyzes inspection and testing processes, mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications.
• Audits quality systems for deficiency identification and correction.
• Ensures that corrective measures meet acceptable reliability standards, and that documentation is compliant with requirements.
• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.
• May be certified in lean and six-sigma quality engineering methodologies. 
• Recommend modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability.
• Travel for more than 3-week period may be required.

Training or certification in the following will be required:

• Electrostatic Discharge (ESD) Control
• Cybersecurity

Required Qualifications:

• High school diploma with ten years of experience, Bachelor’s degree preferred.
• Knowledge of standards and methods for inspection, testing, and evaluation of electronic and mechanical components, tolerance requirements for machine shop products, and acceptance criteria for soldered and welded joints.
• Understanding of electronics acceptance testing requirements, component and launch vehicle assembly procedures, and launch vehicle inspection requirements.
• Must have experience with technical writing and problem-solving skills.
• Experience with ISO 9001:2015
• Must be a US citizen and able to obtain a NASA PIV badge, pass the background check and drug screening
• Four years Supervisor experience

Desired Qualifications:

• Experience with rocket ordnance
• Experience on a Government program
• Knowledge of COSTPOINT