Required Experience & Technical Background
- Must have the ability to obtain a Public Trust clearance.
- Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D., 16 years in lieu of degree
Experience managing technical field service operations
Background in overseeing installation, repair, and maintenance of technical equipment or systems
Experience leading teams of technicians in field environments
Familiarity with system deployments, site readiness, and cutover activities
Experience managing technical escalations and troubleshooting efforts
Knowledge of inventory and asset management processes
Leadership & Professional Skills
Strong leadership and team supervision experience
Excellent organizational and time-management skills
Ability to manage multiple priorities in fast-paced environments
Strong problem-solving and decision-making abilities
Effective cross-functional coordination skills
Strong written and verbal communication skills
Customer-focused mindset
Work Environment
Field-focused operational leadership role
Combination of on-site and coordination responsibilities
Travel required (~50%) to support site operations
This role is ideal for a senior-level operations leader who understands how to manage technical field teams, keep deployments on track, and ensure systems are installed, maintained, and transitioned with high quality and operational discipline.
