Program Manager

Peraton is seeking a Program Manager (“PM”) to lead our team of highly skilled, dedicated, and motivated professionals supporting our federal customer’s mission-critical IT Infrastructure Operations Program. The Program provides IT Operations and Maintenance to modernize and maintain the legacy networks, applications, and databases supporting services.

The PM will provide strategic and operational oversight and lead a program leadership team that oversees over 450 team members that provide 24x7x365 IT O&M services to plan, engineer, implement, enhance, maintain, and operate the enterprise IT infrastructure environment.

The PM is an accomplished leader who will work with program leadership to evolve and refine strategy, ensure sound execution, and deliver operational excellence. The PM will leverage ITIL/ITSM and infrastructure operations experience to implement continual improvement and innovation, and drive the migration of on-premise legacy infrastructure into a hybrid multi-cloud environment.

Key Responsibilities

Strategic Leadership & Stakeholder Engagement

• Serve as the primary executive interface to the customer
• Develop a trusted advisor relationship with customer leadership, the Contracting Officer/COR, and other contractors
• Translate customer’s mission and IT modernization goals into actionable IT strategy
• Oversee long-term planning for IT operations and cloud transformation aligned with customer objectives

 IT Infrastructure & Operations Management

• Lead 24x7x365 operations of data centers and networking, tiered help desk and field support, and mission-critical systems
• Ensure high availability, disaster recovery, and Continuity of Operations planning
• Monitor performance and compliance with SLAs, KPIs, and OLAs

 Cloud Migration & Digital Modernization

• Drive migration of legacy infrastructure to AWS, Azure, or hybrid cloud platforms
• Coordinate cloud architecture design, workload transition planning, and post-migration optimization
• Enable secure, scalable, and agile service delivery through cloud-native and container-based solutions

 Cybersecurity & Compliance

• Ensure compliance with FISMA and NIST 800-53 and 800-171
• Work with security teams to manage system Authority to Operate (ATO) and risk mitigation
• Maintain audit readiness and incident response planning across a geographically dispersed IT footprint

 Contract & Financial Management

• Oversee all aspects of a large, complex contract lifecycle, including budgeting and forecasting, cost and schedule control, task order management and pricing, and contractual reporting and Earned Value Management (EVM)
• Lead subcontractor oversight and vendor performance management

 Personnel and Organizational Leadership

• Lead a multifunctional team of technical and operational personnel
• Develop and maintain staffing plans, talent acquisition strategies, and workforce readiness
• Ensure clearance management, training, and leadership development across program tiers

Work Location

The PM must be local to the Washington, DC, area. This position is currently hybrid. The PM must be available to work in Peraton’s office in Sterling, VA, at least one day a week and at the customer facility in Washington, DC, at least one day a week.

Required Qualifications

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Active Top Secret clearance
• PMP certification
• ITIL 4 Foundation (or higher) certification
• 18+ years of experience, including 15+ years of progressive leadership in IT program management, with:
  • 10+ years managing federal IT operations contracts
  • 5+ years managing and leading geographically dispersed operations and engineering staff of varying skill levels
  • Experience briefing and working directly with senior government and corporate leadership
• Demonstrated experience in:
  • IT Service Delivery using an ITIL/ITSM framework on projects of similar size, scope, and complexity
  • Implementing SLAs and performance metrics on a contract
  • Leading major innovation/transformation programs
  • Developing and implementing technical and organizational strategy and solutions to complex challenges with a customer-centric mindset
  • Leading the planning, rationalization, and migration of on-premise legacy infrastructure into a multi-cloud environment (AWS, Azure, hybrid)
  • Supporting mission-critical systems, identity management, or public-facing government applications
  • Earned Value Management on projects of similar size, scope, and complexity
  • Operating in high-compliance environments (NIST, FISMA, FedRAMP)

 Preferred Qualifications

• Master’s degree (e.g., MBA, MS in IT Management)
• Demonstrated experience in:
• Federal procurement process and familiarity with the administration of cost-type contracts
• SDLC process, SAFe Agile principles/methodologies and experience modernizing the processes, procedures, and application support environment toward CI/CD or DevSecOps approach
• Knowledge of Zscaler