External Engagement Business Process Consultant

We're seeking an exceptional Senior Business Process Consultant to serve as a trusted partner supporting a dynamic external engagement team that coordinates outreach and partnerships cross government, industry, academia, and international organizations.

This role demands a highly organized, detail oriented professional with strong executive presence who can interact with senior government and private sector leadership on a routine basis. The ideal candidate will excel at knowledge management, administrative coordination, and formal documentation while serving as a force multiplier for the external engagement team.

The candidate will have a deep understanding of the organization and be capable of seamlessly integrating into a fast-paced environment, operating with the pace and precision required to support complex external partnerships and engagement activities.

Knowledge Management

• Leverage best tools and websites to share information with internal stakeholders
• Manage and reconcile document repository, maintaining currency and accuracy
• Capture and maintain partner points of contact
• Document and maintain Standard Operating Procedures (SOPs)

Administrative Organization and Coordination

• Manage external engagement calendars and distribute information to stakeholders
• Reserve conference rooms, including special use rooms, and external meeting facilities
• Respond to surveys for feedback on external facility reservations
• Provide file transfer support
• Provide logistical support for events, including representing the team when staff is offsite
• Collaborate to transfer critical information to staff for coordination with internal stakeholders
• Process account requests and taskings

Communications and Documentation

• Maintain and update overview briefings
• Create tailored briefing packages for various audiences and leadership levels
• Coordinate website updates with other teams, and understand video accessibility requirements
• Draft and coordinate highlights capturing impactful external engagement activities
• Capture summary notes for meetings, including for cable creation
• Provide support for cable creation, including assisting drafting cables and following up with individuals to ensure timely cable coordination

Program Support

• Support the stand-up of new programs or offices, including creation of communications strategies and development of program strategies
• Coordinate complex relationships with multiple internal and external stakeholders
• Conduct outreach and engagement activities across a breadth of external organizations
• Track requirements and deliverables across external engagement activities

Required Qualifications

Must have active TS/SCI w/poly

Professional Experience

• Program management experience in intelligence or DoD/DoW environments
• Experience supporting senior executive leadership and coordinating across multiple organizational stakeholders
• Experience preparing briefings for diverse audiences, including senior leadership

Technical Skills

• Proficiency with cable system
• Experience with organizational systems and tools including document management, financial systems, and tasking platforms
• Advanced proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).

Knowledge and Abilities

• Strong organizational skills and ability to work in a fast-paced environment
• Strong interpersonal skills and executive presence; ability to interact with senior government and private sector leadership on a routine basis
• Experience creating and maintaining knowledge management resources
• Experience supporting the stand-up of new programs or offices, including creation of communications strategies and developing program strategies

Work Style and Characteristics

• Independent and self-sufficient: Requires minimal supervision; trusted to execute with excellence
• Detail-oriented: Understands the level of polish for sensitive, high-visibility products
• Accountable: Takes ownership and follows through on commitments
• Team-focused: Willing to help colleagues and share knowledge across the organization
• Agile and collaborative: Adapts quickly to changing priorities in a fast-paced environment

Education

• Minimum of 8 years experience with BS/BA, 6 years with MS/MA, or 3 years with PhD
•  4 additional  years of experience in lieu of degree

Desired Qualifications

• Experience supporting non-traditional contractual mechanisms
• Experience crafting contractual documentation such as Statements of Work and Sole Source Justifications
• Experience conducting outreach and engagement activities, especially across a breadth of external organizations