Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
The IT Support Lead will oversee our technical support team and ensure the smooth operation of IT services in support of the FAA BNATC contract. This role is responsible for managing day-to-day support activities, coordinating issue resolution, and driving continuous improvement in IT service delivery. The IT Support Lead will act as a bridge between end-users, IT staff, and management, ensuring technology enables business success within the FAA IT environment.
Key Responsibilities:
Team Leadership
Technical Support
Service Management
Stakeholder Engagement
Governance & Compliance
Required Qualifications
Preferred Qualifications
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.