Lead Field Support Technician - Network Engineer

Ready to make an impact? Peraton is seeking a Lead Field Support Technician (Network Engineer) to support operations, maintenance, and sustainment activities under the Eastern/Western Range Operational Communications Services (EWOCS) contract at Vandenberg Space Force Base.

This role supports mission-critical security systems operating within secure, closed-network environments. The ideal candidate will bring a blend of leadership and hands-on experience with low voltage, system administration, and engineering experience supporting operational infrastructure.

Responsibilities

• Lead a technical team to provide support for the 30^th and the 45^th SW
• Validate weekly and monthly routine tasks are completed and documented
• Provide standardized training to team members for all shop tasks
• Provide status updates to Peraton, the Prime contractor, and Government Customer through official ticketing systems, meetings, and weekly and monthly reports
• Coordinate work schedules for all team members and ensure 100% task coverage
• Administer, maintain, and troubleshoot mission-critical systems supporting launch operations and range communications
• Support closed/air-gapped network environments, ensuring system availability and performance
• Support and troubleshoot security systems, including:
  • Bosch/Radionics Intrusion Detection Systems
  • C-Cure and Lenel Access Control Systems
  • Analog and IP Surveillance Systems
• Identify and resolve system, network, and power issues using diagnostic tools and test equipment
• Support operational readiness in a high-availability, mission-focused environment
• Execute hardware installations and field engineering tasks, including rack integration, cabling, and system deployments
• Implement system modifications and upgrades in response to customer needs
• Perform system engineering tasks including:
  • System documentation and configuration management
  • Solution replacement/upgrade recommendation
• Perform systems administration tasks including:
  • User account management and access control
  • Software installation and patching
  • Backup and recovery operations
• Support Public Address events
  • Setup portable equipment including microphones, mixers, speakers, bluetooth receivers
  • Coordinate with customers to support various events

Required Qualifications

• Active Secret security clearance
• Bachelor’s degree in Information Technology, Engineering, Computer Technology or related field and 2+ years of experience. An additional four (4) Equivalent experience in lieu of a degree will be considered
• Minimum of 2 years of experience in systems administration, network support, or infrastructure support within a DoD or mission-critical environment
• Experience supporting secure or closed network environments
• Hands-on experience with:
  • Windows operating systems
  • Client-server environments
  • Basic networking concepts (IP addressing, switching, routing fundamentals)
• Experience performing hardware installations, cabling, or field support activities
• Must be able to support non-traditional work hours to support specific events and on-call

Desired Qualifications

• Experience with:
  • Physical security systems (access control, analog and IP CCTV, and intrusion detection)
  • EITAAS Ticketing system
• Experience working in geographically distributed engineering environments
• Strong troubleshooting skills across low voltage systems, networks, and infrastructure components
• Strong written and verbal communication skills
• Experience leading teams