Manager, Systems Engineering

Responsibilities: 

 We are seeking a Product Owner to lead the evolution an operational management of a consolidated enterprise platform that supports multiple business functions and stakeholder groups. 

In this role, you will be responsible for driving platform modernization initiatives, including identity and access management integrations, role-based access controls, and user provisioning processes, while ensuring a secure and seamless user experience. 

What You’ll Do:  

• Lead a scrum team by driving the product vision, prioritization of work and delivery of work items. 
• Translate technical concepts into user interface requirements and actionable user stories. 
• Own and actively manage the team backlog in JIRA including writing, refining and prioritizing work. 
• Frequent and direct engagement with customers and end users to gather feedback and refine requirements. 
• Ensure platform capabilities continue to meet evolving business and regulatory requirements. 
• Partner closely with internal teams on technical solutions and designs to ensure solutions deliver meaningful business value and feasibility. 
• Continuously update and maintain JIRA tickets to reflect current priorities, dependencies and project progress.  
• Lead and participate in Agile ceremonies including Sprint Planning, Backlog Grooming, Daily Standups, Scrum of Scrums and PI Planning. 

Required Qualifications:  

• 10 years of experience. 
• Proven experience serving as a Product Owner for a software development team, with a track record of delivering high-quality, user-focused solutions. 
• Knowledge of Identity and Access Management, SSO and MFA concepts.  
• Experience with process mapping, user flows and visual artifacts (e.g., wireframes, mock-ups, diagrams using tools like Visio) to clearly communicate workflows and system functionality. 
• Strong problem-solving skills and the ability to navigate complex customer requirements.  
• Demonstrate strong project planning and organizational skills, proactively managing timelines, dependencies, and deliverables across multiple workstreams. 
• Strong understanding of fraud, waste and abuse or healthcare program integrity programs. 
• Experience planning and managing application upgrades, framework migrations and modernization initiatives.  
• Proven ability to independently elicit, review, and analyze existing requirements and system documentation to identify gaps, inconsistencies, and downstream impacts across integrated systems. 
• Demonstrated experience conducting impact assessments for enhancements, including evaluating effects on business processes, data flows, interfaces, and dependent applications. 
• Ability to define and document clear hypotheses, non-functional requirements (NFRs), and acceptance criteria to support solution design, validation, and successful delivery of enhancements. 
• Hands-on experience working in a SAFe Agile environment, with the ability to author high-quality user stories aligned to program objectives and business value. 
• Operate independently with a high degree of ownership, accountability and proactive problem-solving.   
• Must have the ability to obtain and maintain Public Trust Clearance 
• US Citizen

Preferred Qualifications:

• SAFe POPM or similar certifications 
• Bachelor’s degree and 8-10 years’ experience, Or master’s degree and 6-8 years’ experience