About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
About The Role
Key Responsibilities:
- Monitors critical network elements and applications using various network monitoring systems in a 7x24x365 Network Operations Center (NOC).
- Continuously monitor network availability, performance, and capacity using enterprise tools.
- Incident Response & Triage:
- Perform initial diagnosis of network issues and determine appropriate resolution steps.
- Escalate complex issues to network engineers when necessary.
- Resolve network-related problems within defined SLAs.
- Provide incident management support during off-hours as part of a rotating schedule.
- Address backlog of network and VoIP provisioning requests when operational workload allows.
- Documentation & Reporting:
- Maintain accurate records of incidents, resolutions, and provisioning activities.
Qualifications
- Minimum of 5 years with High School Diploma
- Hands-on experience with Cisco, Juniper, F5, and Palo Alto networking equipment and software.
- Strong understanding of routing, switching, firewalls, and load balancers.
- Familiarity with network monitoring and incident management tools.
- Ability to work rotating 12-hour shifts to provide 24x7 coverage.
- Strong analytical and problem-solving skills.
- Ability to work under pressure and manage multiple priorities.
- Excellent communication and documentation skills.
- Team-oriented with a focus on collaboration and knowledge sharing.
- Customer-focused mindset with attention to service quality.
- Must be able to obtain and maintain a Department of Energy (DOE) security clearance.
Details
Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement:
Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at <a href="https://www.careers.peraton.com/benefits" target="_blank" rel="noopener">https://www.careers.peraton.com/benefits.
Application Duration Statement:
The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
