Every gate, door, and alarm on a Navy installation protects Sailors, their families, and mission-critical assets. You'll be the expert who keeps those systems running.

The Commander, Navy Installations Command (CNIC) N6 Regional Support program provides technical and programmatic support to Navy regions around the world. The work spans IT, Anti-Terrorism Force Protection (ATFP), Enterprise Land Mobile Radio, dispatch and alarm systems, network engineering, Facility Related Control Systems, and information assurance. Our team supports the Regional Dispatch Centers, E911 services, and the local and regional alarm monitoring systems (LAMAS/RAMAS) that sit at the center of installation security.

We're looking for a Senior Lenel Technician / Lenel Systems Engineer who combines technical depth with hands-on know-how. You'll be based mainly at NSA Naples, Italy, the hub for Navy operations across Europe, Africa, and the Middle East. You'll design, integrate, and engineer enterprise Lenel OnGuard and alarm monitoring solutions, and you'll be the escalation point the technical team relies on.

Why you'll love this role:

• Mission that matters: The systems you engineer directly protect Navy installations, personnel, and families.
• Live and work in Italy: Grow your OCONUS career at one of the Navy's most important overseas hubs, with access to the Mediterranean, European travel, and a rich culture.
• Enterprise-scale engineering: Work on multi-site access control, alarm monitoring, networks, and cybersecurity across a worldwide program.
• Technical leadership: Be the escalation point and mentor for field technicians.
• A path forward: Grow into a Subject Matter Expert role on the program.

Responsibilities

What You'll Do

• Keep the systems running. Install, configure, maintain, troubleshoot, and repair Lenel OnGuard access control systems, including card readers, controllers, panels, door hardware interfaces, intrusion detection sensors, and integrated CCTV/video surveillance.
• Be the go-to alarm expert. Provide technical support for Lenel and other alarm platforms used in the region (SiS, King Fisher, Monaco, Digitize, Keltron, Simplex, and AMAG). Guide Government users on how to operate them.
• Power regional alarm monitoring. Integrate, administer, test, monitor, and sustain the local and regional alarm monitoring systems (LAMAS/RAMAS), including fire and intrusion detection alarm feeds.
• Keep data accurate. Update alarm databases, cardholder and access-level records, and notification systems whenever installation configurations change.
• Prevent problems before they happen. Perform preventive and corrective maintenance, diagnostics, repairs, upgrades, integration, and testing.
• Secure the systems. Support cybersecurity compliance through patching, vulnerability scans, configuration management, and documentation that supports the Authority to Operate (ATO).
• Deliver outstanding service. Manage trouble tickets in the Remedy ticketing system, conduct site surveys, and report system status.
• Document and teach. Maintain SOPs, as-built drawings, maintenance logs, equipment inventories, warranties, licenses, and spare parts records. Train operators and end users.
• Team up. Work with Navy security and public safety personnel and with equipment manufacturers (OEMs) to resolve outages fast. Provide on-call support for critical outages.

In This Role, You'll Also

• Design, configure, and integrate Lenel OnGuard system architectures, including servers, databases, network communications, and enterprise or multi-site deployments.
• Engineer secure network connectivity for security systems (IP addressing, VLANs) and solve complex network and software problems.
• Lead system upgrades, version migrations, and integrations with alarm monitoring, video management, and identity systems.
• Manage alarm signal formats (pulse 4/2, Contact ID, SIA) and how they connect to alarm monitoring software.
• Serve as the escalation point and technical mentor for Level I technicians, and own lifecycle engineering and configuration management.

Requirements

Education and Experience

• Education / Experience:

  Bachelor's degree with 5 years of relevant experience (Master's with 3 years, Associate's with 7 years, or high school diploma/GED with 9 years). An Engineering or related degree is preferred, such as Computer Science, Computer Programming, or Computer Information Systems.

Clearance

• Active Top Secret/SCI (TS/SCI) Personnel Clearance Level (PCL) at the start, maintained for the life of the assignment.
• Must have a favorable background investigation and FBI fingerprint check on file, and must be eligible for a DoD Common Access Card (CAC).

Citizenship

• US. citizenship is required.

Work Location

• Primary: On-site at NSA Naples, Italy (OCONUS).
• This is an on-site role at a Government facility. Telework is not available.
• OCONUS candidates must be willing to relocate to and live in Italy, and must complete Government overseas onboarding requirements (country clearance, SPOT/LOA, and required immunizations).
• Must be willing to travel to regional sites as the mission requires.

Certifications

• Lenel OnGuard Associate certification or higher (e.g., OnGuard Professional or above), current 
• DoD 8140 compliance based on DCWF code 451 Systems Administrator - Intermediate Level or the ability to earn it within six (6) months of starting the position.

Desired Qualifications

You'll stand out if you have:

• Experience with LAMAS/RAMAS, alarm signal formats (pulse 4/2, Contact ID, SIA), and alarm monitoring software integration.
• Knowledge of the DoD Risk Management Framework (RMF), STIG implementation, and ATO documentation.
• Familiarity with Navy and DoD installation systems such as DBIDS, E911 and Regional Dispatch Centers, and Facility Related Control Systems (FRCS) and operational technology (OT).
• Networking certifications (e.g., CompTIA Network+, Cisco CCNA).
• Lenel OnGuard Professional or a higher-level LenelS2 certification.
• Experience with other alarm and access control platforms: SiS, King Fisher, Monaco, Digitize, Keltron, Simplex, or AMAG.
• Experience supporting CNIC, NAVFAC, or other U.S. Navy installation programs.
• Previous OCONUS experience, especially in Europe. Conversational Italian is a big plus.
• Proficiency with Remedy or other ITSM tools and with Microsoft Office, Outlook, and Teams.
• Strong communication skills, a customer-first attitude, and the drive to work independently.

Ready to engineer security solutions that protect the mission? Apply today!