Senior Mobility Systems Engineer

Peraton is seeking a Senior Mobility Systems Engineer to support the design, fielding, and sustainment of MacBook, JAMF, and Mobile Device Management (MDM)/Unified Endpoint Management (UEM) platforms.  This person must have operational support and extensive knowledge of the mobility ecosystem, including experience with mobile device patching and application support. 

LOCATION: This is a remote position

Day to Day Roles and Responsibilities:

• Configure DHS OCIO Mobility – Enterprise Mobility Management (EMM) solution (i.e., VMWare Workspace ONE, Intune, JAMF) and deploy mobile archive apps/connectors when applicable 
• Requirements gathering for business mobility solutions or technologies to facilitate deployment of new and/or improve maintenance of existing mobile solutions
• Determine hardware, software, and resource requirements to implement and upgrade Mobile Device Management (MDM) environments based on current and forecasted customer requirements 
• Develop test plans and support documentation (Quick Reference Guides) to enable quality deployment of business mobility solutions  
• Develop on-boarding and off-boarding processes for use of mobile archiving. 
• Serve as technical liaison to vendors for customer MDM environment support issues  
• Coordinate the evaluation of mobility solution requests from the various business areas.  
• Understand and comply with Change Management processes for client environments 
• Review and evaluate mobile applications for work-flow and project activities for compliance with technology and development guidelines and standards. 
• Design and lead all aspects of infrastructure patches and operations, to include mobile device OS 
• Resolve escalated issues that arise from operations that require coordination with other teams/vendors
• Develop and manage the mobile application life-cycle management process
• Perform analysis, diagnose, and resolve complex problems from customers and recommend/implement the corrective solutions
• Respond to incoming calls, e-mails, instant messages, and voicemails as well as ticket queues
• Provide assessments of technical and operational practices based on industry standards
• Establish and maintain effective, professional relationships with management, staff, and people at all levels, both internally and externally

Basic Qualifications:

• Must be a U.S. Citizen with the ability to obtain a DHS Public Trust Security Clearance, and/or EOD clearance
• Bachelor’s degree and 12 years of relevant experience, a Masters Degree and 10 years of relevant experience, or a PhD and seven years of relevant experience
• Minimum of 2 years of MacBook development and/or support, JAMF on-premise and/or JAMF SaaS
• Minimum of 5 years of Mobility Device Management (MDM) engineering ecosystem support - design, deployment, and sustainment
• Knowledge of engineering and configuring On-Premise Workspace One UEM (formally AirWatch)
• Knowledge of Windows and Linux Server Administration
• Knowledge of on-premise Active Directory and Azure Active Directory (and its Conditional Access Controls)
• Knowledge of engineering PKI concepts and certificate integrations 
• Knowledge of NTLM, SAML, OAUTH, Kerberos, Kerberos Constrained Delegation, Certificate Authentication  
• Knowledge of Windows SQL Servers and PowerShell scripting
• Understanding of OSI layers to support network troubleshooting methodologies 
• Knowledge of engineering and configuring Single Sign-On solutions on iOS mobile devices  
• Knowledge of executing API calls (i.e., GET, PUT, POST, DELETE, etc.…) 
• Experience configuring iOS mobile devices