Peraton is seeking a Senior Watch Officer (SWO) to support its Federal Strategic Cyber group in Washington, DC. This position is part of the DHS Cybersecurity Infrastructure Security Agency’s (CISA) 24x7 SCIF/Operations Center. Through this operation center, the federal government coordinates situational awareness and response to protect national cyber and infrastructure security.
Location: Washington, D.C. (on-site)
Description:
- The SWO candidate coordinates cyber and physical incidents affecting critical infrastructure and produces various levels of incident reporting. SWOs gather information from multiple sources and varying levels of classification to provide accurate, timely, and actionable information to our government leadership, law enforcement, federal stakeholders and partners.
- The SWO candidate should be an experienced Operations/Intelligence/Cyber practitioner with the ability to work in a time-sensitive operational environment.
- The SWO candidate will possess the ability to effectively assess and manage incidents impacting critical infrastructure in collaboration with federal staff. The SWO candidate will identify the severity of impact to critical infrastructure and help federal staff determine the level of reporting or briefing required.
- The SWO candidate will coordinate incident operational data collection and analysis and monitor the event through competition.
- In addition, the SWO is responsible for leading a team of several analysts throughout the shift and coordinating all tasks through completion.
- SWOs will act as liaisons with internal divisions, federal stakeholders, law enforcement, intelligence agencies, regional personnel, industry partners, and internal partners to ensure coordinated reporting for events that have cascading cross-sector impacts on critical infrastructure.
- SWOs must be prepared to communicate on multiple platforms and brief management and senior leadership on developing situations during daily briefings or on an ad hoc basis.
- The candidate monitors classified databases, the ticket management system, subscription-based alerting services, cable and local news, social media, and other open source for threats to the nation’s critical infrastructure and global operations impacting national security.
- SWOs must be able to multitask, make quick decisions, and utilize critical thinking skills in a fast paced and time sensitive environment under the direction of a federal CISA Duty Officer.
- The candidate must understand the operation of all communications and information technology hardware, software, and firmware utilized to perform daily functions. The candidate should have the ability to troubleshoot all equipment issues as needed and coordinate a resolution with the help desk.
- The SWO will provide direct support to the Operations Manager (OM) in overseeing day-to-day operations of a 24x7 Cyber Operations Center, with a focus on team development, process improvement, and mission delivery.
- Assist the OM in developing and maintaining a requirements measurement framework, providing feedback to team members on customer service, communication, and technical skills to enhance deliverable quality.
- Support the optimization of operations center resources and workflows while contributing to high-quality white papers, briefings, and recommendations for senior U.S. government officials.
- Shifts are assigned based on the needs of the team and may include rotating assignments.
- Shift 1: M-F 0600 - 1400
- Shift 2: M-F 1400 - 2200
- Shift 3: M-F 2200 - 0600
- Shift 4: Sat/Sun 0600 – 1800 and two 8-hour weekday shifts
- Shift 5: Sat/Sun 1800 – 0600 and two 8-hour weekday shifts