SITEC - AMHS Systems Administrator - MacDill AFB

Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM.  This position is located at MacDill AFB in Florida.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. 

Systems Administrators supporting the Automated Message Handling System (AMHS) provide specialized administration, maintenance, and operational oversight in accordance with the SIE OPORD and DoW secure‑messaging requirements. AMHS Administrators must possess strong analytical, troubleshooting, and communication skills, along with deep technical knowledge of Government messaging infrastructure, enclave configurations, and cross‑domain messaging workflows. AMHS is a mission‑critical enterprise system supporting TSOCs, Components, and strategic/tactical communications, administrators must demonstrate proficiency in secure messaging protocols, system continuity, and rapid fault isolation.

AMHS Administrators monitor, maintain, and control mid‑range application servers hosting AMHS services, ensuring message delivery, routing integrity, and system availability. They review and interpret

system operating instructions, validate configuration baselines, and execute system manipulations in accordance with established procedures to sustain operations during hardware, software, or messaging‑queue failures. Administrators coordinate closely with software engineers, cybersecurity personnel, Vendor and DISA PMO when system anomalies require changes to configurations, routing logic, or operational sequences. They maintain detailed operating records, message‑flow performance logs, user accounts and system‑health reports to support compliance and audit readiness.

Typical AMHS‑Focused Duties:

• Install, configure, and maintain AMHS operating system software, patches, and upgrades across messaging servers and supporting infrastructure.
• Analyze, troubleshoot, and resolve AMHS‑specific hardware, software, and messaging‑flow issues, including routing failures, queue corruption, and delivery anomalies.
• Monitor and optimize AMHS server performance, message throughput, storage utilization, and system health indicators.
• Perform AMHS system backups, recovery operations, and continuity‑of‑operations procedures to ensure message retention and system resilience.
• Conduct AMHS server builds and enclave integrations, ensuring compliance with DoD messaging standards and SIE configuration requirements.
• Troubleshoot virtual components used by AMHS operators and message‑center personnel.
• Develop and maintain Standard Operating Procedures (SOPs) for AMHS administration, message‑center workflows, and enclave‑specific configurations.
• Provide system administration support for AMHS environments hosting complex operational databases, routing tables, configuration control, and system interfaces.
• Maintain, create and troubleshoot AMHS user accounts and anomalies associated with AMHS application
• Maintain AMHS file servers, network access, and system connectivity, documenting and resolving anomalies to ensure optimal performance.
• Support Identity Management functions relevant to AMHS, including AD/GAL synchronization, account provisioning, and role‑based access control.
• Provide Directory Services support (DNS, GPO, AADC, ADFS, DFS, Domains & Trusts, Sites & Services) as required for AMHS authentication and routing dependencies.
• Support Public Key Infrastructure (PKI) for AMHS digital signing, encryption, certificate management, and secure message handling.
• Troubleshoot PKI‑related AMHS issues, including middleware configurations, certificate failures, and client/server authentication errors.

Required Qualifications:

• Min 9 years with HS Diploma, 7 years AS/AA degree, 5 years with BS/BA degree, 3 years with MS/MA
• Minimum of 3 years as a Systems Administrator or functioning in complex end-user desktop and mobile device support.
• A DoW TS/SCI clearance is required
• Must be DoW 8140 compliant under the Work Role Code 451 – System Administrator - Intermediate level or higher.

Desired Qualifications:

• MCSA relevant to AMHS work area
• VMWare Certified Associate (VCA) 
• VMware Certified Technical Associate (VCTA)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified Associate relevant to work area
• Microsoft 365 Certified: Messaging Administrator Associate
• AWS SysOps Administrator Associate
• Nutanix Certified Professional