Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Position Overview
The Tier 1 Service Desk Technician provides front-line IT support and team leadership within a federal intelligence environment. This position is responsible for managing helpdesk operations, training and mentoring new team members, conducting quality assurance audits, administering user access and authentication systems, and resolving technical issues related to desktop operating systems and productivity suites. The role combines hands-on technical support with supervisory responsibilities including onboarding, process documentation, and coordination of system maintenance communications.
Required Qualifications
Preferred Qualifications
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
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